/ Products / Channels / Instagram

Drive Sales And Support With Instagram Messaging

Turn Instagram into a high-performing service and commerce channel using the official instagram messaging api. 

Respond instantly, automate instagram dms, and keep every conversation on brand.

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Partners

Imo
Titap
Shopee
LocalPhone
AliBaba
Huawei
Temo
BigoLive
WeChat
Xiaomi
Tiktok
True Caller
Viber
Google
Meta
Imo
Titap
Shopee
LocalPhone
AliBaba
Huawei
Temo
BigoLive
WeChat
Xiaomi
Tiktok
True Caller
Viber
Google
Meta
Imo
Titap
Shopee
LocalPhone
AliBaba
Huawei
Temo
BigoLive
WeChat
Xiaomi
Tiktok
True Caller
Viber
Google
Meta

Respond To DMs, Automate Replies

Convert followers into customers from one dashboard. 

Centralize support, accelerate response times, and keep your tone consistent across teams.

Streamline Support. Capture Every Lead. Improve Efficiency.

Build stronger customer relationships with real-time engagement, branded messaging, and automated response flows.

Unified Inbox

Centralized handling of DMs, post comments, and story replies at scale

Smart Chatbots

Integrate chatbots for FAQs and lead capture.

CRM Integration

Sync with your CRM to personalize response.

Brand-First Focus

Ideal for brand-driven retailers and lifestyle apps.

Priority Routing

Route priority messages like purchase intent or complaints to live agents.

APIs

Power Instagram. Code Conversations.

Tap into MCP’s Instagram API to automate replies, sync with internal tools, and deliver high-performance social support at scale. 


From lead gen to loyalty, it's all programmable.

Start BuildingContact Sales

Smarter Solutions, Tailored for Every Industry

Finance

Secure, real-time authentication, alerts, and verifications that keep customers confident and operations compliant.

Retail & eCommerce

Convert faster with guided selling, back-in-stock alerts, order updates, and post-purchase care that turns clicks into customers.

Telecom

Optimize routing, automate provisioning, and deliver proactive messaging that keeps networks agile and profitable.

Hospitality

Move guests from booking to checkout with mobile notifications, on-property messaging, and frictionless communication.

Performance You Can Count On

Deliver with Impact
70M+70M+70M+Delivery Success Rate
< 1 sec< 1 sec< 1 secResponse Time (Bot)
< 25 sec< 25 sec< 25 secResponse Time (Human)
5.6%5.6%5.6%Avg. Story Replies
8-10%8-10%8-10%Click-Through on Ads
88-92%88-92%88-92%DM Open Rate

Where Performance Meets Real Results

“MCP Instagram automation let us reply instantly to DMs and story mentions; cutting manual effort by 60% while boosting response satisfaction.”

eCommerce Platform
eCommerce Platform

Loyal Customer

Frequently Asked Questions