HELLO STORY SERVICE

PRIVACY POLICY

Welcome to Hello Story, the advanced assistant dialer that plays video stories! Our application provides mobile subscribers with tools to personalize their calling experience.

We want to provide Hello Story users with a safe and enjoyable experience. To ensure secure and lawful service provisioning, we have set out the Privacy Policy below, which you must agree to before using our service. Please take time to carefully read the following Privacy Policy to ensure that you understand each provision.

BY ACCESSING OR USING THE SERVICE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU ARE NOT ELIGIBLE TO USE THE SERVICE, OR DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU DO NOT HAVE OUR PERMISSION TO USE THE SERVICE.

1. Description of the Service

Hello Story is an advanced assistant dialer that enables mobile subscribers to personalize the calling experience by allowing their callers to watch a video story while the phone is ringing and while they wait for their calls to be answered.

With Hello Story’s personal library, end users will be able to select from a wide selection of video clips or pictures, or create their own customized videos and stories to be played for their callers.

Your selected story will be played and heard by your callers from the time when the connection to your line is made until you pick up or disconnect the call, or throughout the calling phase.

2. Information Collection and User Data Privacy

For the best experience while using Hello Story app, we require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

  • Hello Story requires access to your phone number for the sole purpose of auto-authenticating your subscription and playing your selected story.
  • Hello Story requires access to your call logs and outgoing and incoming call numbers for the sole purpose of playing the right story to the right caller.
  • Hello Story will not save or use your information in any way other than what is stated within this privacy policy and will not share your information with any 3rd parties without your permission.

3. Copyrights

  • Hello Story subscribers shall not copy, reproduce, sublicense, transfer or assign the Hello Story content or use them for any unauthorized purpose.
  • All company names, trademarks, logos, and copyrights not property of Monty Mobile are the property of their respective owners.
  • By accessing or using the service, you agree to the collection, use and sharing of your information and shared personal Story content with your callers.
  • You are and shall remain the owner of the Story content you create, provide or otherwise make available through the services to your callers. Hello Story claims no ownership rights to your user content; however, in this agreement you grant Hello Story a limited license to your user content to: (i) provide the service; and (ii) to use your user content for the limited uses of the service identified in our privacy policy.
  • Subscription charge for Hello Story will not be prorated.

4. Story Content

  • In additional to the library provided by the service, Hello Story allows users to post, provide, share or submit personal story content such as videos, images, text, music, sound recording, animations, logos, comments, questions, projects, data and other content or information in a story setting. Any such materials a user submits, posts, displays, shares or otherwise makes available on the Hello Story Service is referred to as Story Content.
  • By submitting or displaying such Story Content on Hello Story, you agree and admit that you want the content to be used in this way.
  • Hello Story does not have any rights to own your Story Content or limit your ability to use your personal Content however you wish outside of the Services.
  • Note that we prevent further use of your content, submitted to Hello Story service, by third parties without your permission.
  • You will remain responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of your personal Story Content.
  • You also warrant that any ‘moral rights’ in posted materials have been waived.

5. Content & Account Deletion

  • We reserve the right to remove any Story Content that violates our Terms of Use, or our guidelines (including but not limited to any inappropriate Content, impersonation, unlawful conduct, or harassment), or as are required to do so by law.
  • Hello Story also reserves the right to terminate or suspend your account at any time, with or without notice and at our sole discretion. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if you violate any provision of this Agreement or for no reason. When a User’s account is terminated, you lose all rights to access or use Hello Story.

6. Removal of Content

  • It lies within Monty Mobile or the content provider’s sole discretion to pull down a Hello Story from the service for legal or rights issues or as otherwise provided for herein. In the event of such a removal, Monty Mobile or the content provider are not obliged to offer you a replacement video to the value of the Hello Story that was removed. No refunds are payable.
  • Monty Mobile and the content provider are the absolute sole owners of rights of all the videos content made available for subscribers to use on the service and the subscriber has no claims on the ownership of content whatsoever.

7. Eligibility

Hello Story Service is not valid for diverted calls, secondary lines for subscribers with dual SIM cards.

8. Roaming

Your Hello Story can be viewed while you are roaming.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

10. Other Terms and Conditions

  • Monty Mobile reserves the right to vary or amend any features of the Hello Story or to amend these terms and conditions at any time. Such changes shall be published on the website and on the app.
  • These terms and conditions are also available on the below link and on the mobile app: https://montymobile.com/hellostory/privacy-policy
  • We reserve the right to change or withdraw the service at any time.

11. Contact Us

If you have any questions, complaints or suggestions about our Privacy Policy, do not hesitate to contact us at:

Email: vassales@montymobile.com

Tel: +961-1-748847